Privacy Policy
Last updated: 15 July 2026
1. Our commitment to your privacy
OnSureKaro Insurance Pvt. Ltd. ("we", "us") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. By using the OnSureKaro website you consent to the practices described here.
2. Information we collect
We collect information you provide and information generated as you use our services, including:
- Contact details such as your name, mobile number and email address.
- Information needed for a quote — like age, city, family details and health or vehicle information.
- Policy and transaction details when you buy or renew through us.
- Technical data such as device, browser and usage information via cookies and analytics.
3. How we use your information
We use your information to:
- Provide quotes, advice and the insurance products you request.
- Process applications, renewals and claims with our partner insurers.
- Contact you about your enquiry, policy or a claim.
- Improve our website, services and customer support.
- Meet legal, regulatory and IRDAI compliance obligations.
4. Sharing your information
We share your information only as needed to deliver our services — primarily with the insurer whose product you choose (Max Life, TATA AIA, HDFC ERGO or ICICI Lombard), and with service providers who help us operate (such as IT and communication partners) under confidentiality obligations.
We do not sell your personal information. We may disclose information where required by law or regulation.
5. Data security
We use reasonable technical and organisational measures to protect your information against unauthorised access, alteration or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Cookies
Our website uses cookies and similar technologies to remember your preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.
7. Your rights
Subject to applicable law, you may:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your information, where legally permissible.
- Opt out of marketing communications at any time.
8. Communication preferences
We contact you only about your enquiries, policies and claims, or with information you've asked for. We never spam. You can opt out of promotional messages by telling any advisor or emailing us.
9. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be published on this page with the date of last update.
10. Contact us
For any privacy questions or requests, contact us at support@onsurekaro.com or +91 98998 53554.